We realize there are many places you can get an MRI scan, CT scan or X-ray. We are confident that we will provide you with service that excels your expectations. Open Imaging has a facility in Layton, one in Salt Lake on Redwood Road, and we will soon open a facility on the East side of I-15 on State Street and 3700 South.
Here are some of the benefits that we offer at Open Imaging:
We are the only facility in the Intermountain West that has a true high-field open scanner AND a high-field tube scanner in the same facility. This allows us to scan you on the machine that will give you the highest quality scan possible. Our CT scanner is state-of-the-art and has the latest FDA mandated dose reduction capabilities. This means that your CT scan is the highest quality while using the least amount of radiation. Our plain X-ray unit is the latest system out there. Again, we get the best quality X-rays with the least possible radiation dose by using the latest DR system. Many older CR systems are still in use but require more dose.
Our staff is specifically trained to deal with difficult and claustrophobic patients. You will never feel that you are taking too much of our time, nor will you feel like you are being treated like cattle.
Simply put, hospitals get paid more for scans. Your insurance company pays more, and you pay more. The scan quality is the same. Call around and see how much the scan will cost at other facilities, then call us. You will find we charge less, we are very flexible with financing arrangements and we will not charge interest on our financing.
Open Imaging has contracts with over 90% of insurance carriers. This means that your scan will not be “out-of-network” which will cost you significantly more than at other facilities. More importantly, at Open Imaging we do all of the insurance verification and pre-authorization prior to your scan. When we call you to confirm your upcoming appointment we typically tell you exactly what your insurance benefits are, your deductible, and any co-pay or co-insurance you are responsible for.
We will never try and convert your scan to a “cash-pay” scan because we do not have a contract with your insurance company. In the unlikely event we do not have a contract with your insurance we will offer you all other options available including finding a facility that does have a contract. At Open Imaging the patient comes first. You are most important customer.
We offer same day stat exams if your insurance does not require pre-authorization. Also, we will call your referring physician with the results or fax those results immediately.
We will do the insurance pre-authorization for you and do it as quickly as possible. If there is a delay in the preauthorization it is usually because we don’t have necessary information from your doctor or your insurance is reviewing the request. At Open Imaging we have dedicated staff that specialize in getting your MRI or CT scan pre-authorized as quickly as humanly possible.
At most MRI and CT facilities your scan will be read by the physician who is working that day. That is not how we do things at Open Imaging.
Our scans are read by sub-specialized radiologists. This means they have undergone additional years of training in their particular specialty. So, if you have an MRI of your brain, that scan is read by a “neuro-radiologist”; someone trained to read brain and spine exams. If your MRI or CT scan was of your knee, a “musculoskeletal radiologist” will be reading your scan. This ensures that you get the most accurate interpretation possible.
The radiologists that read your scans are local radiologists that live and work in our community. They are immediately available to consult with your physician to discuss findings answer questions etc. Some facilities have their scans read by physicians in other states to save money. That is not how we do business at Open Imaging.
Most MRI facilities are accredited. However, some do not have a physician on site if you are having a contrast MRI or CT scan. If you were to have an allergic reaction those facilities would have to dial 911 and wait for paramedics to arrive to give you drugs to combat the reaction. That is not how we do business at Open Imaging. We would NEVER inject a patient unless our radiologist was on site to deal with any problems that may arise. At Open Imaging we put you, the patient first.
In the event you do not have insurance or, you simply do not want to bill your insurance company, we offer a very low “cash-pay” rate.
*Please note that if you opt to pay cash, you cannot send this in for reimbursement by your insurance company.
Many MRI facilities will not accept liens. At Open Imaging we are happy to accept a lien from your attorney. By doing so, we will have to wait 1-3 years for payment while your case is adjudicated, but we are more than happy to do so. Again, we put your needs first at Open Imaging.
Open Imaging has invested millions of dollars in the MRI scanners and CT scanners that we operate. We have recently invested additional dollars in the newest technology available on our scanners.
At our Redwood location we have a new technique available that shows the “healthiness” of cartilage in joints. This technique is called cartilage mapping. It is becoming for important with many physicians offering stem cell injections for joint pain relief. With cartilage mapping software, we can scan the joint prior to injection with this technique. It show us the healthiness of the cartilage. Then, we scan the same joint 9-12 months later to see if the stem cell injection has improved the cartilage in the knee. This technique has only been available for 3 months so we are anxiously awaiting to see the post-stem cell injection scans a year later.
There are some facilities in other states that offer “weight-bearing” or “sitting” MRI scans. Unfortunately these scanners are “low-field” scanners that offer less than quality scans. They are true weight-bearing, meaning the scans are done in the standing or sitting position but the scan quality is so poor that the results are very questionable.
At Open Imaging we have a very useful alternative. We have invested in a weight-bearing device that simulates an upright or sitting MRI scan. This device is like a vest and it is strapped on the patient. Then we dial in your weight and then scan the patient in any of our high-field scanners. This is used by physicians that suspect a herniated disk or other anomaly is worsened by standing or sitting.